Frequently Asked Questions (FAQ)

Adam Security & Locksmiths – Professional Locksmith & Security Services Across London

How quickly can you get to me in an emergency?

We aim to reach most locations across London within 20–45 minutes, depending on your location and current traffic conditions. When you call, we will provide an honest estimated arrival time and can share our live location where available.

We always use non-destructive entry methods wherever possible. In most cases, we can gain access without causing damage to your door or lock.

If drilling becomes necessary, we will explain the reasons beforehand and obtain your approval before proceeding. We carry a wide range of replacement locks and can replace the lock immediately in most cases. If the correct lock is not available, we will secure your property with a temporary lock until the appropriate replacement can be fitted.

Emergency lockout services start from £80 for standard lockouts. The final cost will depend on factors such as:

  • Lock type
  • Time of day
  • Complexity of the job
  • Any replacement parts required

We always provide a clear quotation before any work begins.

Yes. For security reasons, we require proof of identity and/or proof of occupancy before granting access. This is standard industry practice and helps protect homeowners, tenants, and property owners.

Yes. We supply, install, and configure a wide range of smart locks, including brands such as Yale, Black X, Nuki, and many others.

We can recommend the most suitable smart locking solution based on your property type, security requirements, and lifestyle.

Absolutely. We install British Standard (BS3621) and insurance-approved locks that meet the requirements of most UK home insurance providers.

Documentation can be provided upon request if required by your insurer.

Yes. We specialise in all types of residential and commercial doors, including:

  • UPVC doors
  • Composite doors
  • Multipoint locking systems
  • Euro cylinders
  • Patio and French doors

These are among the most common door systems found throughout London.

Yes. We can usually provide a price estimate over the phone based on the information you provide.

For an accurate quotation, we may need to inspect the lock or security system in person. There is no obligation to proceed once we have assessed the work required.

Yes. We operate 24 hours a day, 7 days a week, 365 days a year, including weekends and bank holidays.

Security emergencies can happen at any time, and we’re here when you need us.

We cover:

  • Central London
  • North London
  • West London
  • East London
  • South London
  • Hertfordshire

If you’re unsure whether we cover your area, simply give us a call and we’ll be happy to help.

I'm a landlord. Can you secure locks between tenants?

Yes. This is one of our most popular services.

We can:

  • Replace lock cylinders
  • Rekey existing locks where applicable
  • Upgrade security where required

We also offer key registration systems, allowing landlords to restrict key duplication. Registered keys cannot be copied without the landlord’s written authorisation, providing greater control and security between tenancies.

First, contact the police and avoid touching anything until they have completed their investigation.

Once the property has been cleared by the police, contact us immediately. We provide:

  • Emergency property securing
  • Lock repairs and replacements
  • Security upgrades
  • Same-day response where possible

Our priority is to make your property safe and secure again as quickly as possible.

Yes. We supply, install, configure, and commission a wide range of intercom and door entry systems for both residential and commercial properties.

We work with most leading manufacturers and can provide solutions including:

  • Audio intercom systems
  • Video intercom systems
  • Apartment and block entry systems
  • Wi-Fi intercom systems
  • 4G/GSM intercom systems
  • Smartphone app-controlled intercoms
  • Access control integration

Whether you require a simple single-door entry system or a multi-occupancy solution, we can recommend and install the right system to meet your needs.

Yes. We supply, install, configure, and commission a wide range of intruder alarm systems tailored to your property’s security requirements.

Our alarm services include:

  • Wired alarm systems
  • Wireless alarm systems
  • Smart alarm systems
  • Residential and commercial installations
  • Alarm upgrades and replacements
  • Fault finding and repairs

We also offer 24/7 professional monitoring services, providing an additional layer of protection and peace of mind.

Yes. We supply, install, configure, and commission CCTV systems for homes, businesses, offices, shops, warehouses, and communal properties.

Our CCTV solutions include:

  • Video doorbells
  • Smart home cameras
  • HD and 4K CCTV systems
  • Remote viewing via smartphone or tablet
  • Commercial surveillance systems
  • ANPR (Number Plate Recognition) systems
  • Cloud and local recording solutions

We work with a variety of trusted manufacturers and can recommend the most suitable system based on your requirements and budget.

We also provide remote monitoring services, allowing your property to be monitored for enhanced security and rapid response when required.

Absolutely. Adam Security & Locksmiths offers a complete range of security services, including:

  • Emergency Locksmith Services
  • Lock Repairs & Replacements
  • Smart Locks
  • Access Control Systems
  • Intercom & Door Entry Systems
  • CCTV Systems
  • Intruder Alarms
  • Security Upgrades
  • Home & Commercial Security Solutions

We can design and install a complete security package tailored to your property, giving you a single trusted company for all your security needs.

We accept:

  • Cash
  • Credit & Debit Cards
  • Bank Transfer
  • Apple Pay
  • Google Pay

Payment is due upon completion of the work unless otherwise agreed in writing.

Yes. All workmanship carried out by Adam Security & Locksmiths is covered by our workmanship guarantee.

Should an issue arise due to the installation or fitting, we will return and rectify the problem at no additional labour cost. Manufacturer warranties on products may also apply.

For full details, please refer to our Terms & Conditions.

Yes. All locksmiths and security engineers working on behalf of Adam Security & Locksmiths are DBS checked, fully insured, and professionally trained.

We are committed to providing a trustworthy, reliable, and professional service to both residential and commercial customers.

Yes. We are happy to provide security advice and recommendations based on your property’s needs. Whether you’re looking to upgrade locks, install CCTV, access control, alarms, or smart security systems, we can help you choose the most effective solution.